P R Claims LTD  

Terms & Conditions  

1. Appointment as Agent  

You appoint P R Claims Limited as your authorised agent with the New Zealand Transport Agency (NZTA) to prepare, submit, and manage Fuel Excise Duty (FED) refund applications on your behalf for the past 24 months and on an ongoing basis each quarter until you notify us otherwise. 

2. Authority to Collect and Use Information  

You authorise us to collect, store, and use your business and fuel usage information, contact your suppliers (e.g. fuel providers & accountants) to obtain supporting data, submit documentation and communicate with the NZTA on your behalf. 

3. Fees and Payment

Our fee is 15% + GST of the total refund amount approved by NZTA.

All refund monies are paid by NZTA into our business account.

We deduct our fee before forwarding the net balance to your nominated bank account.

Back claims and ongoing quarterly claims will be paid to you fortnightly, following both:

(a) receipt of your nominated bank account details, and
(b) payment of the refund from NZTA.

Any interest or other income earned on refund monies while held in our account remains the sole property of P R Claims Limited.

Refund monies received by us are not held on trust for you. You acknowledge that such funds are received by us as principal, and our obligation is a contractual duty to remit the net refund (after our fees) to you under these Terms.

4. Refunds and Accuracy  

You confirm all information provided to us is accurate and complete. You indemnify P R Claims Limited against any losses or liabilities that arise due to incorrect or incomplete data. We will contact you once per quarter to check that data held is current and up to date.  

5. Privacy and Confidentiality  

We will treat all your information as confidential and only use it for refund processing or service-related communication. Your data will be securely stored and not shared without your permission, except as required by law. 

6. Changes to Terms  

These terms may be updated from time to time. Updated terms will be posted on our website and take effect immediately unless otherwise stipulated. 

7. Termination  

You may terminate our appointment at any time by written notice. This does not affect any claims already submitted or refunds in progress.